Netflix Not Working On Insignia TV: How To Resolve?

Netflix is undoubtedly one of the most popular streaming apps. Recently, many Insignia TV users reported that “Netflix not working on insignia TVs.”

If you are experiencing the same issue, you will find the solution in this post. I will walk you through some proven ways that have worked well for other Insignia TV users in resolving the “Netflix not working on Insignia TV” issue.

The Quick Solution

When you experience the “Netflix not working on Insignia TV” issue, the next best thing you can do is power cycle your TV. What this will do is fix any glitches in the TV. If the problem has been caused due to a glitch in the System, a power cycle should fix it. Here are the steps you need to follow to power cycle your TV:

  • Power off your TV
  • Unplug your TV from the power outlet
  • Hold down the power button for a minute
  • Next, plug your TV into the power outlet
  • After that, power on your TV and see if the issue is resolved

What Is The Reason Behind The “Netflix Not Working On Insignia TV” Issue?

I know how annoying it can be when you power your TV to watch Netflix and find the app not working. If you are experiencing this issue, know that you are not the only one. Fortunately, you can try some proven methods to resolve the issue. 

These methods have worked well for other users. However, before we get to the ways of resolving the issue, it's essential to understand what causes it. The cause of the problem may be different for different users.

Sometimes the issue may be caused by a glitch in the TV. Another cause of the issue can be an outdated Netflix app. You must also understand when you use the Netflix app, the app stores a lot of cache over time, which may make it sluggish. Sometimes the Netflix servers may be down, which may eventually cause the issue. 

Cable connections, if not correctly configured, may also lead to the issue. An unstable internet connection may also lead to the issue. The issue may be caused by outdated TV firmware. Sometimes the issue may be caused by device storage space issues or incorrect settings. Next, we will look at how we can address these issues.

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Step By Step Guide For “Netflix Not Working On Insignia TV” Issue

I have familiarized you with the possible reasons behind the “Netflix not working on Insignia TV” issue. Now, it's time to walk you through the proven methods that worked well for other Insignia TV users.

Solution 1Power Cycle your TV

Sometimes the issue may be caused by a glitch in the TV; in that case, you can power cycle your TV to fix it. To power cycle your TV, you need to power off your TV and unplug it from the power outlet. Next, you need to hold down the power button for a minute. After that, you can plug it into the power outlet and power it on.

Solution 2Check if Netflix servers are down.

Another important thing you can do in this regard is to check if the Netflix servers are down. You can check it on the Downdetector website. Once you get to the website, you simply need to search for Netflix.

Once you do this, the website will display if the service is down or up. If the service is down, you will need to wait unless the service is up again. Most importantly, in that case, there is no need to mess with any settings on your TV or the Netflix app.

Solution 3Check Cable Connections

Checking cable connections is also very important in this regard. Any loose cable connection can cause such an issue. Hence, you must check the cable connections carefully and ensure they are correctly configured. Besides, you must also look carefully for damaged cables; if you find one, you must immediately replace it.

Solution 4Clear the app cache and app data

As you use the Netflix app, it accumulates a lot of cache over time, which may eventually make the app sluggish and unusable. Hence, you must clear the app cache from the Netflix app.

Troubleshooting methods for Netflix Not Working On Insignia TV

Here is how you can do it:

  • Press the Home button on your remote
  • Next, click on Settings, and select Applications
  • Select the Netflix app and press Ok
  • After that, select Clear Cache from the pop-up box and press OK
  • Besides, you can select Clear Data and hit Ok
  • Next, you can run your Netflix app and see if the issue is resolved

Solution 5Reinstall the Netflix app

Sometimes the Netflix app may get corrupted, and in that case, the best thing to do would be to reinstall the Netflix app. Reinstalling the app would fix its errors and, at the same time, get you the app at its latest version. It's just the same as updating the app. 

To reinstall the app, you must go to Settings and then Applications. Next, you must get to Managed apps and select the Netflix app. After that, you must uninstall the Netflix app. Once you uninstall the app, you must install the Netflix app from the app section on your Insignia Smart TV. Next, you can run the app and see if the issue is resolved. It's as simple as that. 

Solution 6Check The Internet Connection

An unstable internet can also lead to the “Netflix not working on Insignia TV” issue. Hence, you must check the internet connection on your Insignia TV. The recommended speed for SD quality video on Netflix is a minimum speed of 3 Mbps, and that for HD quality video is a minimum of 5 Mbps. 

You must check the internet speed on https://speedtest.net/, and if you find the speed slow, you may restart your router once and see if that improves the speed. Another way to improve the speed is disconnecting the other devices from the router. As you disconnect the devices from the router, it will provide your TV with maximum bandwidth. 

Solution 7Disable the Instant On feature

If the Instant On feature is on Insignia TV, it may sometimes cause conflicts with other apps on Insignia TV. Hence, you must disable the feature and see if this resolves the issue. To disable the Instant On feature on Insignia TV, you need to go to the General tab under Settings and toggle the Instant On feature off. 

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Solution 8Update TV Firmware

If you are using outdated TV Firmware, it may be the cause of the issue. It's never wise to run your TV on outdated Firmware. Hence, if you last updated the TV Firmware a long time ago, you must update the TV Firmware manually. To update the TV Firmware manually, here is what you have to do:

  • Go to Settings on your Insignia TV
  • After that, you need to select About
  • Next, you need to select System Update and confirm by hitting Ok

After completing the process, you can run the Netflix app and see if the issue is resolved. Besides, you can enable the auto-update feature on your Insignia TV to make the System Update process automatic and seamless. 

Solution 9Factory reset your TV.

You may consider performing a factory reset if the former methods don't resolve the issue. A Factory reset can effectively eliminate wrong settings and resolve storage issues on your device. 

Troubleshooting methods for Netflix Not Working On Insignia TV

If the “Netflix not working on Insignia TV” issue is caused due to some incorrect settings or storage space issues on the device, a factory reset should resolve the issue. To perform a factory reset, you need to do the following:

  • Get to your TV “Settings” using the TV buttons.
  • Next, select the “System” option.
  • After that, select “Reset to Factory Defaults” and confirm

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FAQs

Why is Netflix not working on Insignia TV?

If the Netflix app is not working on your Insignia TV, it may have different reasons behind it. However, the issue has been faced by many Insignia users. Here are the possible reasons behind the problem:

  • There might be a glitch in the System
  • The Netflix servers might be down
  • The Netflix app may have stored a lot of caches
  • The Netflix app may be outdated 
  • Loose cable connections
  • Your TV Firmware may be outdated
  • There may be some incorrect settings on your TV
  • Your device might be running out of space

How to fix the “Netflix not working on Insignia TV” issue?

The “Netflix not working on Insignia TV” issue is common among Insignia TV users. However, you can resolve the problem by following a few proven methods that have worked for other Insignia users. Here are some of the methods:

  • Power cycle your TV
  • Wait if the Netflix servers are down
  • Clear the Netflix app cache and app data
  • Reinstall the Netflix app
  • Disable the Instant On feature
  • Update the TV Firmware
  • Perform a Factory Reset

Final Note On Netflix Not Working On Insignia TV

Many Insignia TV users have been facing the “Netflix not working on Insignia TV” issue. 

But I am sure you are relieved after reading the post as I have explained the possible reasons behind the problem. Besides, I have explained how you can resolve the issue. 

Categories TV